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Deer Creek Diagnostics, LLC

Accessibility Statement

Last reviewed August 24, 2026

Deer Creek Diagnostics, LLC wants this website to be usable by everyone, including people who use screen readers, keyboard navigation, screen magnification, or other assistive technology. This statement explains what has been done, what is known not to work, and how to reach a person if the website gets in your way.

Standard we aim for

The goal for this website is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This is a self-assessment. It has not been audited by an independent third party.

What has been done

Known limitation: the appointment request form

The appointment request form on the main page is not built by this business. It is an embedded booking tool provided by ARI, the shop management platform used to run this business. Its accessibility is determined by ARI's software, not by this website, and it cannot be corrected here.

ARI publishes its own accessibility documentation and reports that its software partially conforms to WCAG 2.1 Level AA. ARI's own published assessment identifies several areas that do not yet conform, including visible keyboard focus indicators, skip-navigation links, the page language declaration, and announcements of dynamic status messages to assistive technology. ARI states that work on these items is planned and ongoing.

If the booking form is difficult or impossible for you to use, you do not have to use it. Calling or emailing reaches the same person and gets the same result. No part of this business is available only through that form.

If something does not work

If any part of this website or this business is difficult to use, please say so. You do not need to explain why, identify a technical cause, or use any particular terminology. Describe what happened and what you were trying to do, and we will find another way to help you.

Requests for service, questions, estimates, and scheduling can all be handled entirely by phone or email. Reports about this website are usually acknowledged within two business days.

Deer Creek Diagnostics, LLC
(309) 259-5969
info@deercreekdiagnostics.com

Service at your location

Work is performed where your vehicle is parked, which removes the need to travel to a shop, arrange a ride, or wait in a waiting room. If you have access needs relating to how service is carried out at your location, mention them when you call and they will be accommodated where safely possible.

Reviewing this statement

This statement is reviewed when the website changes and at least once a year. The date at the top reflects the most recent review.

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